Concord is two housing markets in one city. About 15% of homes were built before 1960, mostly around downtown and the older mill-era neighborhoods, while 47% have been built since 2000 as the city grew toward Harrisburg and I-85. Older homes bring galvanized supply lines, cast iron drains and clay sewer laterals; newer ones bring water heaters, fixtures and the occasional builder defect.
This page covers both, how to reach the City of Concord's utility for a main break or sewer problem, and how permits work in Cabarrus County, where the county, not the city, inspects plumbing.
Common plumbing problems in Concord
Should I replace galvanized pipe in an older Concord home?
If you have low pressure throughout the house, rusty hot water or repeated leaks at threaded joints, usually yes. Galvanized steel corrodes from the inside and can't be cleaned out, and patching one section tends to move the next leak down the line. Repiping, often with PEX, is the lasting fix.
Why is there a slow leak under my older house?
Cast iron drain pipe in homes approaching a century old often cracks along the bottom of the pipe, where waste has eroded it for decades. The leak shows up as a damp crawl space or a sewage smell rather than water on a floor.
What causes repeat sewer backups in older Concord neighborhoods?
Clay and cast iron laterals let roots in at the joints and cracks. A camera inspection before any repair shows where the problem is and whether a spot repair, lining or replacement makes sense. See sewer line repair in Concord.
City of Concord utility or a plumber?
- Main breaks, water in the street, sewer overflows and water outages: City of Concord Customer Care at 704-920-5555, which takes emergency and outage reports 24/7.
- Leaks between the meter and the house, or anything inside: a plumber. Replacing the service line on your side is permitted work; see water line repair in Concord.
- Fire, medical or police emergencies: 911.
Permits in Concord
For a gas water heater replacement, Cabarrus County's homeowner permit guide says the plumbing and electrical permits are included with the mechanical permit, and the plumber's license number goes on the application. Licensed plumbers normally pull the permit.
Who issues plumbing permits in Concord, NC?
Cabarrus County Construction Standards (Building and Inspections) handles permits and inspections for Concord, along with Harrisburg, Kannapolis and Mount Pleasant. North Carolina law requires a permit before installing, extending or making general repairs to a plumbing system. County office: 704-920-2128.
Hiring a plumber in Concord
SteadWell is a free referral service, not a plumbing company. We connect you with an independent, licensed plumber who serves Concord; the plumber sets the price and stands behind the work. For urgent problems, see emergency plumber in Concord. Nearby: Harrisburg and Kannapolis.
- Confirm the North Carolina license with the State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors.
- Ask for camera footage before paying for sewer work.
- Ask whether a repipe quote includes drywall openings and patching.
- Get the trip fee and total price before work starts.

