Skip to content

Charlotte metro · NC & SC

Emergency? Call
SteadWell Plumbing
White toilet tank with a dual-flush button

Toilets

Toilet repair and replacement

Call Now

A running toilet is usually a worn flapper or fill valve — an inexpensive repair. Water at the base means a failed wax seal or flange. Repeated clogs in a toilet that's otherwise fine often point to a drain line problem, not the toilet.

At a glance

  • Common sign

    Toilet runs or refills on its own

  • First step

    Diagnose

Most toilet problems are fixed with internal parts. Replacement makes sense when the bowl is cracked, parts aren't available, or it's an older 3.5-gallon model you'd like to retire.

Toilet Repair & Replacement at a glance

What it is
A running toilet is usually a worn flapper or fill valve — an inexpensive repair.
Service category
Toilets

Signs you need toilet help

  • Toilet runs or refills on its own
  • Water on the floor around the base
  • Toilet rocks when you sit
  • Clogs every week
  • Weak or incomplete flush

The visit

What a toilet repair visit involves

  1. 1

    Diagnose

    Tank components, flange, wax seal and drain.

  2. 2

    Repair or replace

    Replace worn parts, reset on a new seal, or install a new toilet.

  3. 3

    Check the floor

    Look for rot around the flange if the seal has leaked a long time.

What affects the cost of toilet repair

  • Part repair vs. new toilet
  • Flange or subfloor damage
  • Toilet style (one-piece, wall-hung, comfort height)

Before you call

Toilet Repair: what's safe to try yourself

Safe to do yourself

  • •Replace a flapper
  • •Adjust the float
  • •Use a flange plunger on a clog

Stop and call a plumber if

  • •Water on the floor at the base
  • •Toilet clogs and other drains are slow too

Check toilet repair coverage near you

Use your location or ZIP code to see whether toilet repair & replacement is covered where you are, and the nearest service area.

Location is only used to find the service area nearest you. It stays on your device and isn't stored.

Water actively leaking, overflowing or backing up? That's a job for 24-hour emergency service, not a scheduled visit.

Toilet Repair: common questions

Why does my toilet keep running?

A running toilet is usually a flapper that no longer seals, a fill valve that doesn't shut off, or a float set too high so water spills into the overflow tube.

Why does my toilet clog so easily?

Frequent clogs usually come from an older low-flow toilet with weak flushing, a partially blocked trapway, or a drain line problem further down. If other drains are slow too, the main line is the likely cause.

How do I fix a toilet that won't stop running?

Lift the tank lid and check the flapper and the fill valve. A flapper that doesn't seal, or a float set so high water spills into the overflow tube, causes most running toilets; both are inexpensive parts.

Why is water leaking from the base of my toilet?

Water at the base usually means the wax ring seal under the toilet has failed. The toilet has to be removed and reset on a new seal; waiting risks damage to the subfloor.

How do I check for a silent toilet leak?

Put a few drops of food coloring in the tank and wait 15 minutes without flushing. If color appears in the bowl, the flapper is leaking.

Why is water around the base of my toilet?

A failed wax ring, a loose supply line, a cracked tank or condensation. See our guide on water around the toilet base.

Service area

Toilet Repair across the Charlotte metro

Specific toilet repair services

Get help with your toilet

Common sign: toilet runs or refills on its own.

CallRequest service