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Charlotte metro · NC & SC

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Tank water heater and utility piping in an unfinished basement

Water heaters

Water heater installation and replacement

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Replacing a water heater means sizing a new unit to your household, installing it to current code (expansion tank, relief valve drain, venting, drain pan where required), pulling the permit, and hauling away the old one.

At a glance

  • Common sign

    Tank is leaking from the body

  • First step

    Size and choose

A like-for-like swap is usually done in a few hours. What changes the job is code: many older installs are missing items current code requires, and a permitted replacement brings those up to date.

The new heater should be sized to how your house actually uses hot water, not just matched to the old label.

Water Heater Installation & Replacement at a glance

What it is
Replacing a water heater means sizing a new unit to your household, installing it to current code (expansion tank, relief valve drain, venting, drain pan where required), pulling the permit, and hauling away the old one..
Service category
Water heaters

Signs you need new water heater help

  • Tank is leaking from the body
  • Heater is past roughly 10 years and needs a major repair
  • Household has outgrown the tank
  • Planning a move to tankless or a heat-pump model

The visit

What a water heater installation visit involves

  1. 1

    Size and choose

    Tank size or tankless flow rate based on fixtures and household size; gas, electric or heat pump.

  2. 2

    Permit

    Water heater replacement typically requires a permit and inspection.

  3. 3

    Install to code

    Expansion tank, relief valve discharge, venting, seismic/strapping where required, pan and drain in attics or upper floors.

  4. 4

    Haul away

    The old heater is drained and removed.

What affects the cost of water heater installation

  • Unit type and capacity
  • Fuel type change (e.g., electric to gas)
  • Location — attic installs cost more
  • Code upgrades needed
  • Venting changes for high-efficiency or tankless

Check water heater installation coverage near you

Use your location or ZIP code to see whether water heater installation & replacement is covered where you are, and the nearest service area.

Location is only used to find the service area nearest you. It stays on your device and isn't stored.

Water actively leaking, overflowing or backing up? That's a job for 24-hour emergency service, not a scheduled visit.

Water Heater Installation: common questions

When should a water heater be replaced?

Replace it when the tank leaks, when a major repair is needed on a unit near 10+ years old, or when it can't keep up with demand. Rust in the hot water and heavy rumbling are signs it's close.

Do I need a permit to replace a water heater?

In most jurisdictions, including Mecklenburg County, yes. A permit means the installation is inspected for venting, relief valve and gas safety.

What size water heater do I need?

For tank heaters, households of 1–2 people often use 30–40 gallons and 3–4 people 40–50 gallons, adjusted for tubs, simultaneous showers and fuel type. Tankless units are sized by flow rate in gallons per minute rather than capacity.

Do I need an expansion tank with a new water heater?

Usually, yes, if your home has a closed plumbing system — for example a check valve or pressure-reducing valve at the main. Current codes often require one so thermal expansion doesn't strain the heater and relief valve.

Can I switch from electric to gas water heater?

Yes, if gas service is available and a gas line and proper venting can be run to the location. The switch adds gas piping and venting work to the installation.

How much does it cost to replace a water heater?

National cost guides put a standard tank replacement at roughly $1,200 to $2,500 installed; Fixr lists about $1,900 on average for gas. Tankless and heat pump installations often run $2,000 to $4,500 or more. These are national estimates, not quotes.

Are electric water heaters changing in 2029?

Under the Department of Energy's 2024 rule, most electric storage water heaters over 35 gallons manufactured from May 6, 2029 will need heat pump technology. Heaters installed before then aren't affected.

Why does a replacement need parts my old heater didn't have?

North Carolina code requires an expansion device when a storage heater is installed or replaced on a supply with a check valve, pressure-reducing valve or backflow preventer, and the relief-valve discharge must be piped so it can't cause damage.

Sources: Fixr: gas water heater replacement cost (national); DOE water heater standards final rule (May 2024), via Contractor; NC Office of State Fire Marshal: 607.3 thermal expansion control; NC Office of State Fire Marshal: 504.6 water heater discharge; Mecklenburg County: residential projects that need a permit. Prices are national estimates, not quotes.

Service area

Water Heater Installation across the Charlotte metro

Specific water heater installation services

Get help with a new water heater

Common sign: tank is leaking from the body.

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